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Furniture, Rug and Lighting Order FAQs | THELIFESTYLEDCO

Find helpful information and the answers to frequently asked questions about furniture, rug and lighting orders at THELIFESTYLEDCO.

Order Processing and Fulfillment

After successfully placing your order, you will receive an email confirmation containing details of your purchase. You will also be contacted by a member of our team within 48 business hours confirming stock and availability status. If the items you

Placing an Order

Orders can only be placed online through our shop website and not over the phone. For any assistance in placing an order, please contact a member of our team through the chat feature on our website.

Backordered Items

All items are subject to availability. Please contact a member of our team via the chat feature on our website for more accurate inventory and availability of your desired items. Our team strives to provide you with the most up-to-date inventory and

Inventory Inquiries

If you have questions about the inventory status of your desired items, our team is here to assist you. Please visit the chat feature on our website to chat with a member of our team during regular business hours. If you contact us outside of busines

Furniture, Rug and Lighting Shipping Policies

Lighting - SHIPS FREERugs + Rug Pads - SHIPS FREE (CERTAIN ITEMS MAY BE SUBJECT TO FREIGHT SHIPPING) Accent + Side Tables - $45 SHIPPING in the contiguous United StatesFurniture + Art -Order total between $0 - $1,499 - $99 SHIPPINGOrder total between

Damaged Items

If your item arrives damaged, please contact a member of our team within 3 business days of receiving your items. All damages or defects must be reported immediately for claim filing purposes with our manufacturers and freight partners.  It is requir

Tracking Your Order

For your convenience, we provide order tracking services. If applicable, you will receive a tracking number along with the shipment notification. You can use this tracking number to monitor the progress of your order on our website or the shipping ca

Address Changes and Delivery

A shipping address may be modified if presented right away within 24 hours of placing an order for an in-stock item. An address may be modified for a backordered item, depending on its timeline. Please inquire with a member of our team for further as

Returns and Refund Policy

We are pleased to extend our refund policy to encompass eligible purchases* of furniture, lighting, rugs, and large-format art within a 72-hour period following the delivery date. All deliveries must be accepted in order to be eligible for a return.

Order Cancellations

Orders for a backordered item may be cancelled so long as the item has not already begun processing. If you wish to cancel an order for a backordered item, you can do so by contacting a member of our team via chat and providing them with your order d

Customer Support

If you have a question about your furniture, rug or lighting order, please contact a member of our team through the chat feature on our website! Our team is dedicated to making your experience as pleasant and seamless as possible. If you have any fur