Order CancellationsUpdated 8 months ago

Orders for a backordered item may be cancelled so long as the item has not already begun processing. If you wish to cancel an order for a backordered item, you can do so by contacting a member of our team via chat and providing them with your order details. Orders for in stock items may be cancelled within 24 hours of placing the order, but may not be guaranteed. Please note that once an order has begun processing, it cannot be cancelled. We recommend contacting a member of our team via chat immediately if you need to cancel an order and they will do their best to assist you.