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Home Decor and Clothing Order FAQs | THELIFESTYLEDCO

Find helpful information and the answers to frequently asked questions about shopping and designing with THELIFESTYLEDCO.

What items are considered home decor?

Vases, candles/tapers, runners, small format rugs (rugs smaller than 4x6), dishware, glassware, stemware, baskets, textiles, pillows, accents, bath, books, throws, frames, vessels, etc.THESE ITEMS ARE ELIGIBLE FOR RETURN WITHIN 21 DAYS OF RECEIVING T

Returns and Refund Policy | Home Decor and Clothing

We want you to love our goods as much as we do; if you are not satisfied please follow the instructions below or for additional questions, please contact [email protected] POLICYWe are unable to cancel your order 24 hours after

Damaged Items

On the rare occasion you receive an item that was damaged in transit or has a manufacturer’s defect, please report imperfections to [email protected] within 24 hours of delivery. Pictures of the damage and a detailed description will be requ

Backordered Items

The LCO team strives to provide you with the most accurate inventory and estimated shipping timeframes, but are unable to guarantee a delivery date. If there is any change to the item(s) in your order, a member of our team will contact you.As with al

Shipping Information and Costs

FULFILLMENT TIME Order fulfillment time is 2-4 business days from day of purchase. Online exclusive items - if not on backorder, you can expect to receive your order within 4-8 weeks.LOCAL WAREHOUSE PICKUP. Free order pickup is available at our wareh

Local Order Pickup

Free order pickup is available at our warehouse and three retail locations with the exception of online exclusive items! An email will be sent to you when your order is ready to be picked up!. For pick-ups at our shop locations, we will hold all pick

What is the difference between freight and small parcel shipping?

Small parcel shipping is used for products that are smaller in size and weight. Freight shipping is used for products that are larger in size, heavy, bulky, or are easily breakable. This includes furniture, large format rugs, lighting, art, mirrors a

Size Chart

Care Recommendations

Many of our home decor items are handmade, vintage and/or considered delicate. Use extreme care. All clothing is best cared for hand washed and hung dry. In special cases, a care tag on the garment may instruct DRY CLEAN ONLY. Please refer to the car

How do I apply a promo code to my order?

You can use your promo code at checkout by entering the code on the shopping cart page. Once you type in your code, hit “Apply Code” and your discount will be reflected in the Order Summary.

Placing An Order

Orders can only be placed online through our shop website and not over the phone. For any assistance in placing an order, please contact a member of our team via email at [email protected], or through the chat feature on our website.

Can I cancel my order?

We are unable to cancel your order 24 hours after it has been placed. It is possible to cancel backordered items in your order, since they are not scheduled for immediate shipment. Please direct these inquiries to [email protected].

I saw a piece I love on your Instagram, can I order it through you?

Most of the time, yes! Please use our free chat feature available in the corner of our website to contact our customer service team during business hours to get more information. We ask that you be as specific as possible to what product you’re inter

Can I add items from your website to my online registry?

Yes you can! For websites like Zola and The Knot, you can add an extension onto your internet browser that allows you to add products from any website! After you log into your registry and install the extension, you will then find the item on our web

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